TYLRANIX Returns Policy

At TYLRANIX, customer satisfaction is our utmost priority. We understand that occasionally, a product may not meet your expectations. Our comprehensive returns policy ensures a hassle-free return process.

Eligibility for Returns

• The product must be returned within 30 days of delivery.
• Items must be unused and in the same condition that you received them.
• Products must be in their original packaging with all included accessories.
• A valid proof of purchase from TYLRANIX is required.

Non-Returnable Items

Certain products are exempt from being returned. These include:

• Gift cards
• Downloadable software products
• Health and personal care items

Return Process

To initiate a return, please contact our customer service team at [email protected] with your order number and details about the product you wish to return. Our team will provide you with a return shipping label and instructions on how to return your item.

Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. Upon approval, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 10 business days.

Exchanges

If you need to exchange an item for the same product, send us an email at [email protected]. We only replace items if they are defective or damaged.

Shipping

To return your product, you should mail it to: TYLRANIX Returns, 123 Commerce Avenue, Suite 400, Metropolis, IL 62960, USA.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For any further queries regarding our returns policy, please contact our customer service team at [email protected].